Insurance and Financials
We are your access point to high caliber healing. Regardless of background or finances, we are here for all. East Los Angeles Doctors Hospital is a safe haven to anyone who comes to our doors. Whatever your situation, we will be there to accept you and treat you with kindness and compassion.
We accept Medicare, Medi-Cal and many major health insurance plans, including HMOs, PPOs, and Managed Care plans. If you need additional information concerning health plans, please contact our Business Office.
- If You Have Health Insurance
We will need you to bring your health insurance card or proof of coverage with you to the hospital. If you are admitted to the hospital, you will be asked to sign a form assigning all insurance benefits for your stay to East Los Angeles Doctors Hospital. This form allows us to file with your insurance company and collect money on your behalf. After you are discharged, we will send a claim to your insurance company seeking payment.
- If You Are a Member of an HMO or PPO
Your plan may have special requirements, such as a second surgical opinion or pre-certification, for certain tests or procedures. It is your responsibility to make sure the requirements are followed. If not, you may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in your health care plan, and their services may not be covered. If you need assistance in contacting your health plans, please contact our Business Office at (562) 968-5600.
- If You Are Covered by Medicare
We will need a copy of your Medicare card to verify eligibility and process your Medicare claim. If you have a Medicare Supplement plan you will also need to bring a copy of your card so that we can verify eligibility and process claim after Medicare as paid, if there is a balance due. Please visit Medicare.gov for more information.
- If You Are Covered by Medi-Cal
We will need a copy of your Medi-Cal card for the current month. Medi-Cal also has payment limitations on a number of services and items. Medi-Cal does not pay for the cost of a private room unless medically necessary. For more information on the California Medicaid program, please visit the Medi-Cal site.
Financial Assistance Programs
East Los Angeles Doctors Hospital strives to provide quality patient care and meet the ongoing needs of the communities we serve. We are committed to helping eligible patients who are not able to pay for all or part of their care. Our commitment is to provide full financial assistance (100% discount) or partial discounts to eligible patients who are low income, uninsured or under-insured. For more information on our Financial Assistance Program and eligibility requirements, please contact our Patient Access Department at (323) 268-5514 ext 4123.
East Los Angeles Doctors Hospital’s mission is to continue our longstanding tradition of improving the overall health of the communities we serve by providing affordable, high-quality health care services with consistency and compassion. We offer Cash Discount prices for our patients who do not have any insurance coverage and are not eligible for any other financial assistance. For more information, please contact our Patient Access Department.
If you don't have insurance, you can discuss financial arrangements with a representative from our Business Office. In addition, the Patient Access Department can help you with applying for Medi-Cal or other government-assistance programs.